Terms & Conditions
Overview
This website is operated by Vivienne Dorée. Throughout the site, the terms “we”, “us”, and “our” refer to Vivienne Dorée.
By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions, along with any related policies referenced within them.
If you do not agree with these terms, you should not use our website or services.
We reserve the right to update or modify these Terms at any time.
1. Use of Our Website
By using this website, you confirm that:
- You are at least the legal age in your region
- You will not use our products or services for any unlawful purpose
- You will not violate any applicable laws or regulations
Any misuse of the website, including the transmission of harmful code or viruses, may result in termination of access.
2. General Conditions
We reserve the right to refuse service to anyone at any time.
You understand that, except for payment details, content you provide may be transferred across networks and adapted for technical requirements. Payment information is always encrypted.
You may not reproduce, duplicate, copy, sell, or exploit any part of our service without written permission.
3. Accuracy of Information
We aim to provide accurate and up-to-date information, but we do not guarantee that all content is complete, current, or error-free.
All information is provided for general guidance and should not be relied upon as the sole basis for decision-making.
4. Pricing & Service Changes
Prices for our products may change at any time without notice.
We reserve the right to modify, suspend, or discontinue any part of our service without liability.
Contract Formation
Products displayed on our website are not binding offers.
By placing an order, you submit an offer to purchase.
You will receive an order confirmation email, which does not yet constitute acceptance of the contract.
Warranty
All purchases are subject to applicable statutory warranty rights.
5. Products & Availability
Some products may be available exclusively online and in limited quantities.
Returns and exchanges are handled according to our Returns Policy.
We strive to display product colors and images accurately, but we cannot guarantee that your device will reflect them perfectly.
We reserve the right to:
- Limit sales by region or individual
- Restrict quantities
- Discontinue products at any time
We do not guarantee that products or services will always meet individual expectations.
All products are shipped directly from our supplier in China.
Any customs duties or import fees are the responsibility of the customer.
6. Billing & Account Information
We may limit or cancel orders at our discretion, including cases involving:
- Duplicate accounts
- Suspicious activity
- Resellers or distributors
If changes are made to your order, we may attempt to notify you via the contact details provided.
You agree to provide accurate and up-to-date billing and account information at all times.
7. Third-Party Tools
We may provide access to third-party tools that we do not control.
These tools are offered “as is” and “as available” without any warranties.
Your use of such tools is entirely at your own risk.
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the content, accuracy, or practices of these third-party sites.
Any transactions or interactions with third parties are your own responsibility.
9. User Submissions & Feedback
If you submit comments, feedback, or other content, you grant us the right to use, edit, and distribute this content without restriction.
We are not obligated to:
- Keep submissions confidential
- Provide compensation
- Respond to submissions
You agree that your submissions will not violate any laws or third-party rights.
10. Personal Information
Any personal information you provide is handled in accordance with our Privacy Policy.
11. Errors & Inaccuracies
Our website may occasionally contain errors related to product descriptions, pricing, or availability.
We reserve the right to correct such errors and update information at any time without prior notice.
12. Prohibited Uses
You may not use our website or content for:
- Illegal activities
- Violating laws or regulations
- Infringing intellectual property rights
- Harassment, discrimination, or abuse
- Uploading harmful code or malware
- Collecting personal data without consent
- Fraudulent or misleading behavior
Violation of these rules may result in termination of access.
13. Disclaimer of Warranties & Liability
We do not guarantee that our service will be uninterrupted, secure, or error-free.
All products and services are provided “as is” and “as available” without warranties of any kind.
We are not liable for any direct or indirect damages resulting from the use of our website or products, to the maximum extent permitted by law.
14. Indemnification
You agree to indemnify and hold harmless Vivienne Dorée and its affiliates from any claims arising from:
- Your breach of these Terms
- Your violation of laws
- Your infringement of third-party rights
15. Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.
16. Termination
These Terms remain in effect unless terminated by you or by us.
We may terminate access to our services at any time if you violate these Terms.
17. Entire Agreement
These Terms, together with our policies, constitute the full agreement between you and us.
18. Governing Law
These Terms are governed by and interpreted in accordance with the laws of the Netherlands.
19. Refused or Unclaimed Packages
If a package is refused at delivery or not collected from a pickup point, it will be returned to our warehouse.
A $25 fee will be deducted from your refund to cover shipping and handling costs.
20. Changes to These Terms
We may update these Terms at any time.
Continued use of our website after changes are posted constitutes acceptance of those changes.
21. Contact
For any questions regarding these Terms, please contact: