Privacy policy
Privacy Policy
At Vivienne Dorée, we value your trust and are committed to protecting your personal information with care, transparency, and respect.
1. Information We Collect
When you visit our website, we may collect certain personal information to provide you with a seamless and refined shopping experience.
This may include:
- Name
- Email address
- Shipping and billing address
- Payment details (processed securely via third-party providers)
- Device and browsing information
We only collect information that is necessary to operate our store and serve you better.
2. How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Communicate with you regarding your purchase
- Provide customer support
- Improve our website and services
- Send updates or offers (only if you have opted in)
We do not sell or misuse your personal data.
3. Secure Payments
All payments are processed securely through trusted payment providers such as PayPal or other encrypted payment systems.
We do not store your full payment details on our servers.
4. Cookies
We use cookies to enhance your browsing experience and ensure our website functions properly.
Cookies help us:
- Remember your preferences
- Improve website performance
- Understand how visitors interact with our store
You can manage or disable cookies through your browser settings at any time.
5. Data Sharing
We only share your data when necessary, such as:
- With shipping partners to deliver your order
- With payment providers to process transactions
- With essential tools that help operate our website
All partners are required to handle your data securely.
6. Email Communication
If you subscribe to our newsletter, you may receive occasional updates, product releases, or exclusive offers.
You can unsubscribe at any time by clicking the link in any email or by contacting us directly.
7. Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Request deletion of your data
- Withdraw consent at any time
To exercise any of these rights, simply contact us.
8. Data Retention
We only keep your personal data for as long as necessary to:
- Fulfill your order
- Comply with legal obligations
- Improve our services
After that, your data is securely deleted.
9. Contact
If you have any questions about this Privacy Policy or your data, you can reach us at: